Managed Internet Service Overview

Enterprise Hosting’s Managed Internet Service is a multi-homed, managed service that provides the ultimate in availability, performance, and scalability. The Managed Internet Service connects you directly to multiple backbone Internet Service Providers (ISPs) through private transit connections. Our service delivers up to four (4) Gigabits per second of total Internet throughput from our robust data centers, and also provides you with optional Gigabit Ethernet connections.

Managed Internet Service Details

  • Availability: Four (4) layers of redundancy
  • Designed from the ground up to provide 100% Internet availability to your colocation environment. This is achieved through multi-homing, BGP-4 and four layers of redundancy.
  • Layer 1 – Multiple Tier-1 ISPs
  • Layer 2 – Diverse local loop providers connect the Managed Internet Service to each ISP
  • Layer 3 – Fully redundant Cisco Powered Network (a.k.a. Managed Internet mesh)
  • Layer 4 – Use of HSRP (Hot Standby Routing Protocol) to provide physically redundant fast Ethernet or gigabit Ethernet connections from separate access layer switches to your equipment cabinet
  • Local loop connections are provided by diverse Local Exchange Carriers (LECs). Our Managed Internet Service utilizes two or more of these LECs in the data center, ensuring that the local loop is not a single point of failure.

Performance: Transit Connections

Our Managed Internet Service maintains direct transit connections to multiple Tier 1 backbones. Enterprise Hosting’s ISP partners connect approximately 60-80% of Internet end users directly to their backbones. By connecting the Enterprise Hosting data center and your servers/application directly to these backbones, the service reduces the distance between your end users and your application. In addition, these direct connections reduce the reliance on congested public and private peering points because traffic is put directly on the destination backbone from the colocation site.

The effect is increased performance for your customers. However, at times it is still necessary to exchange data with smaller ISPs. Enterprise Hosting’s Tier-1 ISPs have over 300 combined private peering relationships. Private peering ensures increased performance and reduced packet loss over public peering.

Scalability: Bandwidth Utilization

Through the use of multiple ISPs, Enterprise Hosting has bi-directional bandwidth scalability. Based on your need, Enterprise Hosting may choose to scale bandwidth with an existing ISP (vertical scalability) or may choose to add a new ISP to the mix (horizontal scalability).

Enterprise Hosting IP engineers closely monitor the utilization of the data center’s bandwidth capacity to ensure that we always have an acceptable amount of capacity available for customer growth.

Network/Internet Connectivity Design

The network component consists of the local loop circuits and the paid transit connections to Internet Service Providers in our data centers. Enterprise Hosting has selected AT&T, Internap and UUNet to provide transit connectivity to our colocation infrastructure.

 

High Availability and Fast Response Rate

I'm very pleased with Enterprise Hosting's high availability environment and responsiveness. No matter what time I call, day or night, I can get a response in mere minutes for my urgent issues. That's invaluable to my business.

-- Pete Fox, IT Director, Dougherty Equipment

Doug Kilgore on Rapid Implementation and Success

"It was an extremely fortunate string of events – just like dominos. As soon as we started talking to Mark Scully, everything immediately fell into place. Now that we look back on it, we are astonished at how quickly we were able to go from a circuit board prototype into a piece of software inside an open-sourced PBX. We meet up with Mark, everything works together, and a couple of years later, our Asterisk PBX application is an award winner."

- Doug Kilgore, Clarity Systems Engineer

Robust Cloud Solution with Excellent Support

As a provider of online training content, we needed a hosting provider with a robust cloud infrastructure, zero down time and a support team that is knowledgeable and responsive. Enterprise Hosting has exceeded our expectations.

Stephen Martin
CEO Ripple Training Inc.

Win Blodgett on Reliability

“Enterprise Hosting provides a secure and reliable Cloud Computing solution for us to access our key revenue generating application within our business.  This application is absolutely critical to our business, and I rest peacefully at night knowing it is in an Enterprise Class environment with redundancy, while our data is backed up and fully protected.”

-- Win Blodgett, President, Holland Pump

Ralph Labarta on Greater Value and Affordability

“We were in a similar environment before, but it had a much different pricing structure. We found greater value in the Enterprise Hosting offering – which still was a cloud offering but provided in a pricing structure that was much more workable."

- Ralph Labarta, Engage PEO CTO