Mindi Katz on Knowing Your Customers

Mindi Katz on Knowing Your Customers

"My impression is that our experience is common to many customers of Enterprise Hosting – if you have somebody that you know you can call that is familiar with your environment, it’s very comforting because the server is such a critical part of our online business. Having the security that the person who is responding to you actually knows you and your environment – that is a wonderful feature." - Mindi Katz, Owner, Netuniform
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Mindi Katz on Personal Service

Mindi Katz on Personal Service

"What I particularly value is that I can email Mark personally and he takes care of the issue right away. That’s different from most service providers, where you would typically reach a help center that may be staffed by different people each day. We don’t get a help center when we call in to Enterprise Hosting, we get a dedicated point of contact. That is a powerful differentiator." - Mindi Katz, Owner, Netuniform
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Mindi Katz on Value and Affordability

Mindi Katz on Value and Affordability

"Enterprise Hosting seemed like an extremely high-quality organization that had all of the bases covered. There didn’t seem to be a reason to look elsewhere. We have an affordable rate and feel that we’ve received excellent value for our IT spend." - Mindi Katz, Owner, Netuniform
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Mindi Katz on Quality Attentiveness and Support

Mindi Katz on Quality Attentiveness and Support

"The company’s CEO, Mark Scully, personally reached out to me a number of times to make sure everything was going ok – he made sure that there would be no data loss in the transition by personally going out of his way to check on everything for us. I was particularly grateful for that." - Mindi Katz, Owner, Netuniform
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Mindi Katz on Smooth Transition and Implementation

Mindi Katz on Smooth Transition and Implementation

"We transitioned over to the new server in May, 2011 – ahead of the deadline. We had no issues whatsoever in the transition. Enterprise Hosting took care of everything that we needed and it went very, very smoothly." - Mindi Katz, Owner, Netuniform
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Mindi Katz on Up-Time and Reliable Service

Mindi Katz on Up-Time and Reliable Service

"Our uptime at Enterprise Hosting has been terrific, in fact, I’d say our performance is a little better now. It is extremely rare that we have any downtime, and if we do, we call and Enterprise Hosting takes care of it right away by doing things like troubleshooting issues or rebooting the machine if it needs it. We really haven’t noticed any issues whatsoever." - Mindi Katz, Owner, Netuniform
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Bill Flanagan on High-Performance

Bill Flanagan on High-Performance

"I am very performance-sensitive – I have to feel that our organization is high-performing in everything it does, from customer service to the best possible price for our services. I feel that Mark understands that and matches my level of performance with a similar level of performance from his company. Enterprise Hosting services me well, so I can then service my customers well. They charge me fairly, which allows me to charge my customers fairly." - Bill Flanagan, ITCS Principal
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Bill Flanagan on The Power of a Load-Balanced Cloud

Bill Flanagan on The Power of a Load-Balanced Cloud

"After I was able to test the Enterprise Hosting cloud solution and got back those kinds of results, it confirmed for me that cloud is as good as everyone said it was. I bounced ideas off of my peers, and everything lined up --- the results were icing on the cake. Once that occurred, we knew that moving to this solution was what we wanted to do." - Bill Flanagan, ITCS Principal
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Doug Kilgore on Peace of Mind

Doug Kilgore on Peace of Mind

"When you work with Mark’s company, they get things done. In IT, you’re always waiting for that other shoe to drop. With Enterprise Hosting, you never need to worry about that. It’s just not going to happen." - Doug Kilgore, Clarity Systems Engineer
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